If you are unhappy with your order, we want to know! We put our products to the test in our barns and on our horses and confidently back them with our guarantee.
If you are not completely happy with your order, let us know within 30 days of purchase, and we will refund your order amount once we have received the returned product. Please email your order and return request details to firstname.lastname@example.org to initiate the return process. We would also appreciate if you could tell us why you aren’t happy with the product and what issue you and your horse are experiencing.
For purchases made through other retailers, please contact the store of purchase to initiate their return process.