ORDERS & RETURNS

Having trouble placing your order?

In the event that you are having issues placing your order online, we would be more than happy to help process your order over the phone.

Call us at (800) 573-1020

 

How do I process a return?

If you are not completely happy with your order, let us know within 30 days of purchase, and we will refund your order amount once we have received the returned product. Please email your order and return request details to info@equiderma.com to initiate the return process. We would also appreciate if you could tell us why you aren’t happy with the product and what issue you and your horse are experiencing.

For purchases made through other retailers, please contact the store of purchase to initiate their return process.

 

 

Send us your comments or Call (800) 573-1020