Is there anything at all that we can assist with? Want to share your story?

Please feel free to reach out to us by email or phone if there is anything we can do for you! If you would like to give us any feedback, or tell us your Equiderma story, we’d love to hear that too. Email us at

Having trouble placing your order?

In the event that you are having issues placing your order online, we would be more than happy to help process your order over the phone. Call us at (800) 573-1020.

How do I process a return?

If you are unhappy with your order, we want to know!  At Equiderma, your happiness and your horse’s care is at the core of what we do. Shop with confidence! We put our products to the test in our barns and on our horses and back them with our 100% Happiness Guarantee.  If anything you purchase fails to meet your expectations in any way, let us know and we’ll refund your money right away.  No hassle, no hoops, no kidding.

All returns should be packaged and sent to:

c/o Returns Department

421 Bailey Grade Road
Greenville, FL 32331

Send us your comments at or call (800) 573-1020